Processing Time

All orders are fulfilled within 5–10 business days (Monday–Friday, excluding holidays). Please note this timeframe is an estimate and not guaranteed, as fulfillment may take longer depending on current order volume and product size.

All sales are final. Once an order is placed, it cannot be canceled.

Shipping

Free shipping available on U.S. domestic orders of $65+

Returns & Exchanges

Because our items are handmade and produced in small batches, all sales are final unless noted below.

• If your item arrives damaged or develops a material issue within 15 days of purchase, you are eligible for a replacement.

• If your item is damaged and the original is out of stock, we will issue a store credit or replacement at our discretion.

• Damage caused by user error is not eligible for replacement or credit.

• Contact us within 7 days of delivery for items damaged on arrival, or within 15 days of purchase for material issues.

• Please include your order number along with clear photos of the item and its packaging.

• Approved replacements are processed within 5–10 business days (Monday–Friday, excluding holidays).

• Approved store credits or refunds are processed within 5-7 business days.

• Returns are not required unless specifically requested by our team.